SMART COMMITMENT TO DATA PRIVACY PROTECTION
Please read this policy carefully. By visiting this website, you acknowledge and agree to the practices mentioned in this policy, except where your specific consent is requested. This Privacy Policy, and the Legal Notices listed on this website, which may be updated from time to time, describes our collection, use, and disclosure of personal and non-personal information collected through this website or in the course of our business activities.
For the purposes of applicable data protection law, we, the business unit for this website, are the controller of any personal information collected from you on this website or otherwise for conducting or developing our business with you.
Information we collect when you visit this website
Our server automatically collects certain browser or device generated information, including but not limited to your domain;
- IP address;
- browser type;
- date, time, and duration of your visit;
- operating system; and
- page visits.
We do not use this automatically-collected information to try to identify you, however, we may associate it with the information you provide voluntarily, as detailed below.
Information You Provide
In using this website, conducting business with us, or seeking to conduct business with us, you may voluntarily provide personal information to us in the following ways:
- by filling in forms (for example, a ‘Contact Us form), on our website or at a trade show or anywhere else we conduct business;
- by subscribing to newsletters or other communications;
- by corresponding with us by phone, e-mail, or otherwise using our contact details; or
Typically, the personal information you give us may include your name, company name, address, e-mail address, phone number, and any personal details required to resolve any inquiries or complaints.
Some cookies may be provided by an external third party to provide additional functionality to our website and these are included below. For example, we may use Google Analytics to help analyze how visitors use the Site. Google Analytics and similar tools use cookies to collect standard Internet log information and user behavior information in an anonymous form. The information generated by the cookie about your use of the Site (including IP address) is transmitted to our third-party providers and then used by us to evaluate visitors’ use of our website and to compile statistical reports on website activity. If you would like to opt-out from the use of your information by Google Analytics, you may use Google’s analytics opt-out browser add-on designed for this purpose.
Use of Personal Information
The following is an overview of our purposes for using your personal information. Please remember that additional details on how we process your personal information may be provided to you in a separate notice or contract.
All processing (i.e. use) of your personal information is justified by a “condition” for processing. In the majority of cases, processing will be justified on the basis that:
- the processing is necessary for us to comply with a relevant legal obligation; or
- the processing is in our legitimate interests, subject to your interests and fundamental rights, and notably our legitimate interest in using supplier, customer, and website user data to conduct and develop our business activities with them and with others.
We use the personal information we collect to:
- conduct and develop our business with you and with others;
- improve our website, and our products and services generally;
- customize our website to users’ needs;
- provide you with documentation or communications which you have requested;
- correspond with users to resolve their queries or complaints;
- provide you with any services or products you request; and
- send you marketing communications, where it is lawful for us to do so.
Disclosure of Personal Information
We will also respond to requests for information where required to do so by law, or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator or any other legal process served on us.
Marketing, SMS & emails
Where lawful to do so, and subject to your consent where required, we may communicate with you by email to tell you about our products and services. If you wish to opt-out of receiving marketing communications, contact us directly through the Contact Us link below and we will stop sending you communications.
Profiling for marketing purposes
The purpose of any profiling is to deliver website content or email content that has high relevancy and, or applicability to the company that you represent.
Security
We use data storage and security techniques to protect your personal information from unauthorized access, improper use or disclosure, unauthorized modification or unlawful destruction, or accidental loss. However, it is important to remember that no website can be 100% secure and we cannot be held responsible for unauthorized or unintended access that is beyond our control.
Retention of your Information
We apply a general rule of keeping personal information only for as long as required to fulfill the purposes for which it was collected. However, in some circumstances, we may retain personal information for longer periods of time, for instance where we are required to do so in accordance with legal, tax, and accounting requirements.
In specific circumstances, we may also retain your personal information for longer periods of time so that we have an accurate record of your dealings with us in the event of any complaints or challenges.
External Links
This website does not contain links to third-party sites. Since we do not control nor are we responsible for the privacy practices of those websites, we encourage you to review the privacy policies of these third-party sites. This policy applies solely to personal information collected by this Website or in the course of our business activities.
Your rights
you have the right to object to any processing of your information which we have justified based on a legitimate interest, including profiling (as opposed to your consent, or to perform a contract with you). You also have the right to object to any processing of your information for direct marketing purposes, including profiling for marketing purposes.
You also have the right to lodge a complaint with your local supervisory authority for data protection.
In relation to all these rights, please contact us using the Contact Us link below. We will endeavor to respond to your request within all applicable timeframes.